Certainly! If you can not find any garments or products that you like on our site, contact us on Instagram, or check out our 'Source it' section and we will do our best to source your specific item needed on request, sold out, exclusive, it doesn't matter; we will try our best to get that item for you.

Please note however, on all items sourced on request, we no longer accept returns as of December 1st 2023. Unless the product has arrived to you with a clear fault, or isn’t as described we will not stand liable. (This only applies to orders outside of our website!)

We ship internationally, yes, checkout as normal!

However, Any order outside of the EU is subject to import taxation. It is the buyers responsibility to ensure they understand the implications of tax on international orders.

2TSPERSONALSHOPPING will hold no responsibility for additional costs incurred by the purchaser. 

Please view the link attached to understand the tax on international orders, sent from the UK: https://www.gov.uk/goods-sent-from-abroad/tax-and-duty

(FOR INTERNATIONAL ORDERS PLEASE NOTE, ANY ORDERS PURCHASED IN A PEAK HOLIDAY SEASON SUCH AS CHRISTMAS MAY TAKE SLIGHTLY LONGER THAN ADVERTISED)

Visit our returns page for more info on returns, or DM us on Instagram. Furthermore, visit our returns page under FAQS' for our returns portal.

Otherwise, contact our email uk2ts@outlook.com (we aim to respond within 24 hours but times vary)

We accept all major credit cards, PayPal, Apple Pay via the website.

Bank transfer/Paypal via social media.

At 2TSPERSONALSHOPPING we are all about customer experience, and transparency.

Our trust pilot allows our customers to share their experiences with us, on our public trust pilot account, to see some of them, click here!

& yes, we are rated 5 stars!

• Buying secondhand reduces waste and helps extend the life of high-quality clothing, which otherwise might end up in landfills.

• In addition. It minimizes the demand for new production, reducing the carbon footprint, water consumption, and pollution associated with fast fashion and luxury manufacturing.

By purchasing a preloved / preowned high end fashion product, you are directly contributing a positive impact on the enviroment!